Overview
Trezor ® hardware wallets pair with trezor.io and the Trezor ® Suite app to protect cryptocurrency keys offline. The landing page trezor.io/start contains verified downloads, video guides and links to the Trezor ® Help Center.
Common flows: Login • Exchange • App
To access your device use the Trezor Login flow via Trezor ® Suite. If you access web integrations, ensure you use official domains (e.g. trezor.io) and confirm the device fingerprint. For exchange integrations, follow the exchange's on-screen prompts — Trezor ® does not hold your keys.
Troubleshooting quick guide
- Trezor Login not working? Try a different USB cable/port and open trezor.io/start to re-install Suite.
- Unable to login Trezor ® / Error Connecting Trezor Account: Confirm firmware is up to date and browser extensions (wallets, adblockers) are disabled for Suite. Use the official Help Center if device unreachable.
- Trezor Account Recovery: Recovery uses your seed phrase — follow official recovery walkthrough at the Help Center; never share your seed.
- Trezor 2fa reset / Trezor App not Working: Reset 2FA only via the service it protects; Trezor ® stores keys — consult the service and Trezor ® support pages.
- Can't verify / Trezor error decline: Ensure the host webpage is HTTPS and the Suite app is the official release from trezor.io/start.
FAQ
1. What is trezor.io/start?
The official Trezor ® setup and download page for Suite, firmware and start guides.
2. My Trezor ® login fails — what should I try first?
Check cable/port, update Suite, clear browser cache and temporarily disable extensions. If problems persist, consult Trezor ® Help Center.
3. How do I perform account recovery?
Use the recovery option in Trezor ® Suite and enter your seed phrase exactly. Only perform recovery in the official Suite app or device interface.
4. Can Trezor ® reset 2FA for me?
Trezor ® stores keys; 2FA resets are handled by the service you use (exchange, email). Use account recovery steps recommended by that service.
5. Is the Trezor ® Exchange integrated?
Trezor ® supports integrations — always verify the exchange and perform trades through supported, reputable partners described on trezor.io.
6. Where to get official help?
Official help: trezor.io/support and the setup page trezor.io/start.
Conclusion
Start at trezor.io/start, use official downloads, keep firmware and Suite updated, and never share your seed phrase. For persistent issues, contact the Trezor ® Help Center and follow their verified troubleshooting steps.